Return Policy
Return Policy – house of olis Store
At house of oils, we always strive to provide the best natural oils and high-quality creams. Customer satisfaction is our top priority. Therefore, we ensure a clear and fair return policy that protects your rights while maintaining the highest standards of safety and quality.
Return Conditions:
You can return a product in the following cases:
\\\\t1.\\\\tIf the product arrives damaged or has a manufacturing defect – We will replace it with a new one or issue a full refund.
\\\\t2.\\\\tIf you receive a product different from your order – You can return it, and we will send you the correct product at no additional cost.
\\\\t3.\\\\tIf you are not satisfied with the product – You can return it within three days from the date of receipt, provided that it is unused, in its original condition, and with its packaging unopened.
Non-Returnable Products:
\\\\t•\\\\tProducts that have been opened or used, to maintain hygiene and safety standards.
\\\\t•\\\\tDiscounted products or those purchased during special promotions (unless there is a defect or order mistake).
\\\\t•\\\\tProducts purchased more than three days ago.
Return Process:
\\\\t1.\\\\tContact us via WhatsApp: +97337722622.
\\\\t2.\\\\tProvide details of the return reason and attach photos of the product if necessary.
\\\\t3.\\\\tOnce we review your request, we will guide you through the return process and arrange for a refund or replacement.
We are always here to serve you and are happy to answer any inquiries to ensure a smooth and secure shopping experience!
[hous of oils Store] – Because natural care starts here.